After reading the reports regarding the performance of the other providers it only re-enforced the admiration I had for Wera as a service provider and for their professionalism in the delivery of that information.
The main points I have to share when I reflect on Wera Consultants are:
On that note I endorse anything that Wera will move to and believe that they are the benchmark in which all other service providers should be aspiring to and commend them on what they have achieved with our Centre. Thank you.
When Israel first arrived on our doorstep we knew nothing of his company or himself. We found his initial approach to us, to be that of a true professional with the hint of Maoritanga that we are accustomed to receiving. Immediately we felt comfortable with him and our work began quickly and painlessly. Upon the initial meeting his professionalism and knowledge was second to none. He asked for information to be sent to him and when he got here we knew that he had read it and that he had become familiar with our centre.
Israel spent time with us to find out who we were, what we were all about and most importantly what we wanted to achieve from his company. We were quite clear about where we were going and how we were going to get there. After this first visit we made other appointments and then our journey began.
Israel Hawkins and WERA worked with the Rotorua School for Young Parents to assist with the Centre’s strategic plan and culture building for our teaching team.
Israel worked with the Trust to complete the strategic plan. He then worked with the staff and I on the business plan. He explained what a business plan meant for us and facilitated a plan related to the Trusts strategic plan.
Israel also assisted the staff and I in articulating and documenting the new culture of our centre. In past years the staff culture had been destructive and negative. Along with two organisational restructures Israel’s work as helped turn our culture round.
"We have been very impressed with their work which has seen an improvement in staff and management behaviour, management and facilitation of training and an increase in staff morale. There is no doubt in my mind that I would engage with WERA in all matters pertaining to the training and development of our staff and organization as we have benefited greatly in our interaction with them surpassing all our expectations"
"WERA was very professional, diplomatic and appropriate, hard to do with some very strong personalities and view points, but they achieved it a very effective and professional way. I really enjoyed the day"
"WERA provided exceptional facilitation while at the same time task focussed. They managed to translate our confusion and debate into a unified direction with heaps of positivity, really motivating"
If you would like more information about our services or to speak to a member of our friendly team please do not hesitate to contact us. Give us a call today.
Phone: (07) 346-1337